In a quirky and surreal urban setting, you play as Quinn, a 'Heart Collector,' tasked with retrieving lost hearts from various eccentric characters in the city. Each character has a unique backstory and a problem that caused them to 'lose' their heart, both literally and metaphorically. As you interact with them, you must solve dramatic and humor-filled puzzles to unlock their hearts' true potential, learning about love, loss, and self-discovery along the way. The game utilizes a branching narrative where your choices affect the outcome, leading to multiple endings based on how you resolve the characters' issues.