In 'Whose Heart Is It, Anyway?', players step into the shoes of Alex, a mid-level office worker who finds themselves in a surreal, bureaucratic limbo after a freak accident unexpectedly transports them to the Department of Lost Souls. Here, they must navigate a labyrinth of paperwork, quirky denizens, and metaphysical challenges to reclaim their heart, which has been misplaced by an incompetent afterlife clerk. Along the way, players will make choices that affect the fate of their soul, interact with bizarre characters from various walks of life, and uncover the deeper meaning of love and identity in this humorous yet poignant adventure.