Set in a surreal alternate reality where emotions manifest as physical hearts, players assume the role of Jess, a down-on-their-luck emotional concierge in a city where feelings are strictly regulated. The government has decided to auction off hearts to the highest bidder, and Jess is tasked with ensuring that the right emotions end up in the right homes. Journey through a twisted urban landscape filled with quirky characters, each with their own haunting backstories and strange desires. Make decisions that will shape the fate of the city and explore profound questions about love, loss, and what it truly means to feel.