In 'Whose Call Is This?', players navigate a sprawling metropolis as a cynical phone operator who unexpectedly finds themselves at the center of a conspiracy involving a shadowy organization. Each incoming call is a potential turning point in the investigation—players choose which calls to answer and how to respond, as they unravel complex relationships, gather intel, and manipulate events from behind the scenes. Mishaps, humor, and dark secrets unfold with each decision, leading to multiple endings based on the choices made throughout the game.