In 'Spectral Contracts: Who You Gonna Call?', players step into the shoes of a down-on-their-luck private investigator named Casey Rook, who inadvertently becomes a paranormal contract mediator. After discovering a rift between the living and the spectral, Casey must navigate a world where ghosts are trying to resolve unfinished business before they can ascend. Players interact with a dynamic cast of spirits, each with their own quirky requests, as they unravel case files, negotiate contracts, and enact hilarious rituals to help the dead find peace. The game combines witty dialogue and unexpected choices, leading to multiple endings based on how well Casey connects with the spirits or fails gloriously in the process.