In 'Identity Crisis', players navigate the chaotic life of undercover art thief and occasional amateur detective, Max Malone. After a botched heist, Max wakes up in a bizarre alternate reality where people's faces are constantly changing. With a mix of humor and drama, players must interact with eccentric characters, solve identity puzzles, and decipher the true nature of reality—all while trying to regain their own face. Decisions made in conversations and challenges affect not just the story outcome, but the physical appearance of the characters involved, leading to hilarious and often unexpected changes throughout the game.