Players assume the role of a perceptive medium named Frankie who gets tangled in a chaotic ghost negotiation agency after their quirky best friend accidentally unleashes a horde of mischievous spirits at a local haunted house. Utilizing witty dialogue and clever problem-solving skills, players interact with a cast of eccentric ghosts—each with their own humorous backstory and unresolved issues. The ultimate goal is to help these spirits either find peace or manifest into reality, all while avoiding disaster and swaying the ghost bureaucracy that loves to tie everyone up in paperwork. Choices made throughout the game will lead to diverse endings and hauntingly hilariously peculiar consequences.