In 'Hell-oo, Whose These?', players take on the role of Morty, an overworked demon assistant in the bureaucratic underbelly of Hell. Tasked with retrieving lost souls who have wandered off during their 'welcome tour', Morty navigates a bizarre and chaotic landscape filled with disgruntled spirits, quirky hellish creatures, and bureaucratic red tape. Players engage in dialogue puzzles, inventory management, and quirky mini-games to uncover the secrets of these lost souls and ultimately learn that sometimes, the greatest hell is dealing with paperwork gone wrong.