In 'Hell-O, Who's These?', players step into the shoes of Alex, a hapless barista turned accidental demon negotiator, who finds themselves trapped in a realm of chaotic hellish bureaucracy. Instead of the standard tropes of escaping, players must navigate absurd meetings, negotiate with eccentric demon overlords, and deal with the bizarre requirements of each fiery department, all while trying to find their way back to the living world. Choices impact not only the outcome of negotiations but also the quirks of the afterlife characters, leading to multiple paths and endings filled with hilariously dark humor and unexpected revelations.