In 'Hell-O, Who's There?', players assume the role of Ash, a down-on-their-luck tech support agent who unexpectedly gets assigned to handle calls from the damned. Forget mundane customer complaints; now, Ash must assist souls trapped in an underworld tech nightmare, solving their issues while navigating through a sinister, comedic, and increasingly unpredictable hellscape. With each call, players unravel the twisted stories of the callers, impacting the outcome and Ash's fate. Interact with countless bizarre characters, from a ghost with Wi-Fi issues to a demon wanting a refund for their soul, as you uncover the true mystery behind why these entities are contacting the world of the living.