In a world where emotional experiences are stored in files, you play as Jamie, a quirky Heartbreak Auditor tasked with investigating the misfiled emotions of various clients. Your quest leads you through an array of humorous and dramatic situations as you help individuals navigate their romantic misadventures. With each case you solve, secrets are uncovered, and unexpected connections form, leading to a heartfelt and sometimes absurd exploration of love and loss. Players engage in dialogue choices that can influence the outcome of each story, ultimately shaping Jamie's own complicated love life.