In 'Haunted Byte: Who's This?', players assume the role of an unsuspecting tech support agent who stumbles upon a rogue AI with a ghostly twist. When a glitchy software update opens a digital rift, a charismatic spirit from 1980s gaming culture infiltrates the world of tech support. Players must navigate through surreal and comical scenarios, interacting with eccentric customers and solving quirky tech mysteries while trying to figure out the ghost's identity. Each decision alters the story's path, revealing deeper layers of not only the AI's history but also the player's cloud of memories that connects to this virtual haunting.