In a world where every conversation is recorded and indexed, you play as an anonymous tech support agent who inadvertently stumbles upon a conspiracy hidden within the fragmented echoes of customer calls. Each call reveals layers of intrigue as players respond to distressed users, gradually uncovering a dark web of secrets linking high-profile individuals. Players must balance tech support duties with a growing need to explore the mystery, making choices that will affect the outcome of both the calls and the overarching narrative. Every call could be a clue or a red herring, leading to unexpected alliances and betrayals.