In a world where phone calls from crisis-hotlines have turned into an unexpected source of chaos, you play as Max, an agitated crisis counselor who takes on a succession of outrageous phone calls from distressed individuals. Each caller brings a unique, bizarre problem that blurs the lines between comedy and horror—from a cat stuck in a tree that refuses to come down because it's discovered TikTok fame, to a family whose board game night devolved into a supernatural battle for their souls. The game features branching narratives where your choices determine the outcomes, influencing how the situations escalate or resolve. Over time, each interaction brings Max closer to unraveling a sinister conspiracy linked to the hotline that may jeopardize more than just their job.