In 'Coverage Conundrum', you step into the shoes of Julie Simons, a determined patient navigating the labyrinthine world of health insurance to secure life-saving treatment. As the story unfolds, you will face a series of perplexing puzzles and moral dilemmas posed by an absurd bureaucracy. Interact with quirky characters, from empathetic doctors to bumbling customer service agents, as you gather evidence, decipher contradictory messages, and advocate for your treatment. Your choices will influence not only Julie's health outcomes but also the reform of an infuriating system. Will you champion social change or become just another cog in the wheel?