In 'Breakdown Protocol', you play as Jamie, a talented but burnt-out tech support agent who is perpetually online, juggling the demands of frantic customers and the romantic chaos in their personal life. The game unfolds as you navigate a pivotal week where you must manage your on-call responsibilities while dealing with the aftermath of a recent breakup and trying to assist clients whose technology has begun to fail—paralleling your own crumbling relationship. Each choice you make influences not only the professional outcomes of tech disasters but also the path of your love life. Unravel secrets, rekindle connections, or plunge deeper into emotional turmoil while uncovering the bizarre backstories of your clients. Every conversation is a potential turning point, and every level of tech malfunction mirrors your own heart's breakdown or recovery.